China Construction Bank (New Zealand) Limited
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Covid-19 support for our customers

Published time: 2020-03-24

CCB NZ is keen to play our part in supporting you through this unprecedented time. We are open for business as usual, albeit a large number of our teams will be working from home.

We know how stressful this can be for everyone, and we want you to know that we are here to help take care of your financial needs so you can focus on looking after yourself and your love ones.

Home Loan Customers

For our home loan customers, if you are experiencing financial difficulty or if you are financially affected by the Covid-19 pandemic, perhaps from reduced work hours, and you’re worried about how to pay your mortgage, please get in touch with your relationship manager to discuss a range of options to help you. The options we can provide include:

  • • Interest only repayments on home loans for up to 6 months
  • • Home loan holiday for up to 6 months (where interest will still be added to the loan)
  • • Restructuring of loan terms

This is subject to CCB’s terms and conditions, and lending criteria.

Business Customers

If you are impacted by Covid-19, please get in touch with your relationship manager (Commercial/ Property Team & Corporate/ Institutional Team) who will discuss options for you and work alongside your business to steer through this challenge.

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